Have a question? No matter, if you have questions about our products, feedback or simply need some styling advise, we are here for you. Call us Monday to Friday between 10 am and 6 pm or write us an email: hello@nyyukin.com 0049 211 5455 6363

Or simply visit our Frequently Asked Questions.





Delivery times

All our goods are shipped insured from Germany by UPS. You can track the status of your order at any time with a tracking number. Deliveries within Germany take about 2-3 business days (due to the effects of COVID-19 this can currently be delayed) until you can hold your Nyyukin in your hands. Within the European Union the delivery time is between 3 and 7 working days. By express you can get your Nyyukin most of the time the next day.

Shipping costs

Shipping costs are up to 50,00 € order value flat rate 7,00 € within Germany and up to 85,00 € order volume flat rate 7,00 € within in the rest of the EU.

Orders over 50,00 € will be shipped free of charge within Germany and from 85,00 € free of charge to many countries of the European Union.

Shipping to the United Kingdom costs a flat rate of 12,00 €.

Express (delivery usually on the next business day) costs 15 € in Germany and 25 € to the rest of the EU and the UK (due to Brexit delays may occur at the border). 

Shipping to the following EU countries

We ship to the following countries: Germany, Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Austria, Portugal, Sweden, Spain, Cyprus, Malta. For other countries please contact our customer service at e-mail hello@nyyukin.com or by phone at +49 211 5455 6363, Monday-Friday between 10:00 - 17:00.